Change in Institutional Policies and its Impact on Employees’ Performance During Covid-19 Pandemic: An Analysis of The Higher Education Sector in Pakistan


  • Sobia Jamil Faculty of business administration - Jinnah University for Women, Karachi, Pakistan.
  • Muhammad Irfan Khan Chairperson, Dept. of business administration - Jinnah University for Women Karachi, Pakistan
  • Sherbaz Khan Managing Editor – PBR – IoBM – CBM Karachi, Pakistan
  • Maria Yousuf Student, Dept. of business administration - Jinnah University for Women Karachi, Pakistan



Employee performance, institutional policies, higher education


This study looked at how change policies affect employee performance in connection to technical developments, organization culture, structure, and culture. A particular research approach was used in the study. The target demographic consisted of 300 employees. Using a simple random selection procedure, a sample size of 250 workers was chosen. Questionnaires schedules were used to obtain primary data. The analysis was carried out using descriptive statistics and was provided in the shape of figures and charts. The research found that physical changes, as well as organizational leadership, had a positive influence on university performance employees. According to the report, technology developments positively affect employee performance since the world is fast shifting to lessen employee workloads and boost efficiency and productivity at work. A great company culture encourages cohesion and motivation, which fosters teamwork and boosts employee performance. The research revealed that structural improvements, leadership, technology, and corporate culture are all important considerations that substantially influence employee performance. Its research advised that university leaders adjust their perspectives on the effect of change management, adopt leadership styles that promote employee incentive to surpass expected outcomes, and use a direct consequence change method to improve employee performance.